✦ LOGISTICS & DISPATCH PROTOCOL

Shipping & Fulfillment Policy

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Orders placed across Pakistan are fulfilled Monday through Saturday. We partner with established domestic courier logistics to guarantee verified, insured, and tracked door-to-door delivery.

1. Order Cutoff & Operating Schedule

Our daily order cutoff and processing schedule is configured as follows:

  • Daily Order Cutoff Time: 3:00 PM (GMT+05:00) Pakistan Standard Time (Karachi).
  • Operating & Fulfillment Days: Monday through Saturday (excluding gazetted national and religious public holidays).
  • Orders received after 3:00 PM PKT or placed on non-operational days will commence processing on the subsequent operating business day.

2. Handling, Transit & Total Delivery Times

Total estimated delivery time comprises two distinct operational phases:

  • Order Handling / Processing Time: 1 to 7 business days (Monday – Saturday). During this window, pieces undergo quality inspection, custom sizing validation, and protective packaging.
  • Courier Transit Time: 1 to 3 business days (Monday – Saturday) from the moment your parcel is handed over to the courier service.
  • Total Estimated Delivery Time: 2 to 10 business days nationwide, depending on destination city accessibility.

3. Nationwide Shipping Rates & Tiers

Domestic flat-rate shipping and threshold-based free delivery are applied at checkout:

Order Subtotal Service Tier Transit Window Shipping Cost
PKR 1.00 — PKR 4,999.00 Standard Nationwide Delivery 1 – 3 business days PKR 300.00
PKR 5,000.00 and above Complimentary Express Delivery 1 – 3 business days FREE

Cash on Delivery (COD) and advance payment options are fully supported across all destinations.

4. Shipment Tracking & Status Notifications

Upon courier handover and airway bill generation, automated SMS and email notifications containing your dedicated Tracking ID will be dispatched to the contact details provided at checkout. You may also monitor real-time fulfillment status directly through our Track Order Portal.

5. External Delays, Public Holidays & Address Verification

While handling and courier estimates are maintained with high precision, temporary delivery variations may occur due to:

  • Official gazetted public holidays, religious events, or administrative regional closures.
  • Adverse weather conditions, logistical hub disruptions, or remote geographic routes.
  • Incomplete recipient address information or repeated unanswered courier contact attempts. Customers are advised to ensure accurate contact phone numbers and complete street addresses during checkout.

6. Inquiries & Dispatch Support

For inquiries regarding shipment status, delivery instructions, or address amendments prior to dispatch, please reach out through our Live Support Desk or visit our Contact Page.