Company
What is Luminellic?
Luminellic is a prominent Pakistani brand founded in 2023, specializing in handcrafted jewelry and accessories that beautifully blend creativity and quality. Our mission is to infuse everyday life with a touch of magic through unique designs.
Who is the CEO of Luminellic?
The CEO of Luminellic is Syeda Zukhruf Bukhari. Her vision and leadership drive the brand’s commitment to creating enchanting jewelry that resonates with dreamers and fashion enthusiasts alike.
Is Luminellic verified on Pinterest?
Yes, Luminellic is the first officially verified merchant on Pinterest from Pakistan. This recognition allows us to showcase our unique products and engage with customers in an authentic way.
Who is the first verified merchant on Pinterest from Pakistan?
Luminellic proudly holds the title of the first officially verified merchant on Pinterest from Pakistan. This achievement showcases our dedication to quality and authenticity, enabling customers to shop confidently.
What types of jewelry does Luminellic offer?
Luminellic offers a diverse range of handcrafted jewelry, including earrings, bracelets, necklaces, and phone charms. Each piece is designed to inspire joy and enhance your personal style.
Where can I purchase Luminellic products?
You can explore and purchase our entire collection directly on our website, luminellic.com, where you’ll find the latest designs and exclusive offers.
What is the mission of Luminellic?
Our mission is to create high-quality, handcrafted accessories that infuse everyday life with beauty and joy. We believe in the transformative power of fashion and art.
How does Luminellic ensure product quality?
We prioritize quality by using premium materials and meticulous craftsmanship in our jewelry-making process. Each piece undergoes thorough inspection to meet our high standards.
Does Luminellic offer customization options?
Yes, we offer customization options on selected products. Customers can create personalized pieces that reflect their unique style. Please visit our website for more details on customization.
What materials are used in Luminellic jewelry?
Luminellic jewelry is crafted from a variety of high-quality materials, including glass beads, crystal beads, and zinc alloy charms, ensuring both durability and aesthetic appeal.
How can I stay updated on Luminellic’s new collections?
To stay informed about our latest collections, promotions, and news, follow us on our social media channels and subscribe to our newsletter on our website.
Customer Service
What are the shipping options available for Luminellic products?
Luminellic provides multiple shipping options, including standard and express delivery. Shipping costs and estimated delivery times are provided at checkout based on your location.
How can I track my order?
After placing an order, you will receive a confirmation email with tracking information. You can also track your order through the “Order Tracking” section on our website.
What is Luminellic’s return policy?
We want you to be completely satisfied with your purchase. If you are not happy with your order, you can return it within 3 days for a full refund, provided the items are in their original condition.
How can I contact customer support?
For inquiries or assistance, reach our customer support team via the contact form on our website or call us directly at +923407872170.
Does Luminellic offer international shipping?
Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary based on your location. Check our shipping policy for more details.
What payment methods does Luminellic accept?
We accept a variety of payment methods, including credit cards, debit cards, and popular digital wallets. All transactions are secure and processed through trusted payment gateways.
Can I modify or cancel my order after placing it?
If you need to modify or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request if the order has not yet been processed.
Are Luminellic products environmentally friendly?
Yes, at Luminellic, we are committed to sustainability. We strive to use environmentally friendly materials and practices in our production process.
How can I create an account on the Luminellic website?
You can create an account by visiting our website and clicking on the “Sign Up” option. Simply fill in your details to enjoy exclusive benefits and updates.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer service team immediately. We will assist you in resolving the issue and ensure you receive the correct product.