Effective Date: November 1, 2023
1. Introduction
This Delivery Partners Policy governs the relationship between Luminellic and our delivery partners. By partnering with us, you agree to comply with the terms outlined in this policy.
2. Responsibilities of Delivery Partners
2.1 Timely Delivery
Delivery partners must ensure all deliveries are made promptly according to the timelines provided to customers.
2.2 Handling of Products
Delivery partners are required to handle products with care to avoid damage during transit.
2.3 Customer Information
Respect customer privacy by not disclosing or using any customer information obtained during the delivery process for purposes other than delivery.
3. Breach of Policy
3.1 Consequences of Breach
Any breach of this policy, including late deliveries, mishandling of products, or unauthorized use of customer information, will lead to immediate termination of the partnership and may result in legal action.
3.2 Fines for Breach
In cases where a breach causes financial loss to Luminellic or our customers, we may impose a fine equivalent to the cost or original price of the product, whichever is higher.
4. Changes to This Policy
We may revise this Delivery Partners Policy from time to time. Any updates will be posted on this page. Delivery partners are advised to review this policy periodically.
5. Contact Us
For any questions regarding our Delivery Partners Policy, please contact us:
Email: [email protected]
Phone: +923407872170