Common queries answered
Common Queries Answered
Welcome to our enchanted corner where your questions turn into answers! Dive into our FAQ section and discover everything you need to know about our whimsical creations. At Luminellic, we’re dedicated to making your journey as delightful as our designs. If you have more queries, we’re always here to sprinkle a bit of magic and help!
Your order will be carefully prepared and sent on its way with love and care. Delivery times vary based on your location, but we ensure it arrives swiftly to add a touch of enchantment to your day!
We want you to adore your Luminellic treasures! If you need to return or exchange, just let us know within the specified time frame, and we’ll guide you through the process with fairy-like ease.
If you need to update your shipping address, please reach out to us as soon as possible. We’ll work our magic to ensure your items find their way to the right place!
Keep an eye on your magical journey! Once your order is on its way, we’ll send you a tracking link so you can follow its adventure to your doorstep.
Our fairy-tale team is here for you! Contact us through our support page, and we’ll provide the assistance you need with a sprinkle of charm.
No worries! If you notice a mistake in your shipping address, let us know right away. We’ll do our best to correct it and ensure your order arrives safely.
We aim to spread our magic far and wide! Check our shipping policy or contact us to see if we can deliver to your location.
We strive to send your beautiful pieces in one enchanting package. However, if your order is large or includes special items, it may arrive in multiple parcels to ensure everything reaches you safely and beautifully.